Frequently Asked Questions
Our main office is located at :
Mezzanine 3, Bldg 154 Plot C068, Defense Road, Abu Dhabi.
Send us an email at firstname.lastname@example.org or get in touch with us at Tel No: 02 555 7551 | Fax No.: 02 555 7550.
Branches at :
Unit 401, Building 003, Othman Bin Afan Street Al Ain City, UAE.
Send us an email at email@example.com or get in touch with us at Tel No: 03 782 1382.
Flat 119, Second Floor, Sector 18, Plot 154, Madinat Zayed, Al Gharbia Region, Abu Dhabi, UAE.
Send us an email at firstname.lastname@example.org or get in touch with us at Tel No: 02 888 1044.
We offer a range of services which include
- Doctor for You
- Wound and Stoma care
- Respiratory Assessment and care
- Maternity, Newborn & Pediatric care
- Elderly care
- Post-operative care
- Diabetes management
- Urinary catheterization care
- In Home Laboratory and Diagnostics
- International Patient care
- Home physiotherapy services
Your health insurance provider DAMAN Thiqa will cover the homecare service premium pending authorization from them. For self-paying patients, a quotation will be provided prior to the start of the service.
Our team is composed of HAAD licensed Nurses and Physiotherapist who are skilled and globally competitive in their chosen field of career.
Not necessarily. However, emotional support from relatives and friends is needed to achieve better clinical outcomes.
Please contact the Patient Liaison Officer at 02 555 7551. If you have concerns about unauthorized access to your health information or about any other privacy concerns, NHHC can perform an audit on your electronic health record and a limited audit on your hardcopy health record. We will ensure that your concerns are investigated thoroughly and a response is provided to you in a timely manner.
We are committed to protecting the privacy of patient health information and place the highest value on maintaining the confidentiality of all personal health information. We protect your personal health information by: teaching all staff about confidentiality. We sign and embody a confidentiality agreement as a condition of their relationship with the homecare; requiring all staff wear company identification at all times when inside the house of the patient and applying additional security measures to all electronic health records compliant to the data management provisions of HAAD such as putting user names and passwords, firewall and anti-virus software.
If you have concerns about the home care or health service provided, you can make a complaint or ask somebody to do this on your behalf, by contacting our Patient Liaison Officer or the concerned Department Head. Get in touch with us at 02 555 7551 or send us an email at email@example.com. You can also reach the HAAD Customer Service Hotline at 800 555.